Terms of Use

You must read, agree with and accept all of the terms and conditions contained in this User Agreement without modifications, which include those terms and conditions expressly set forth below and those incorporated by reference before you may become a customer of Radhai Investment. By continuing to access or use the Web site, you agree to follow the Terms and Conditions of this Agreement as they may apply to you.

This Agreement describes the terms, conditions and risks applicable to your use of our services available under the domain and sub-domains of this site (the "Site" or "Web site"). If you have any questions regarding this Agreement please contact Customer Support.

If you do not agree to be bound by the terms and conditions of this Agreement, do not use or access our services, and inform us in writing immediately.

Membership eligibility

Our services are available to and may only be used by individuals or companies who can form legally binding contracts under the law applicable to their country of residence. Without limiting the foregoing, our services are not available to persons under the age of 18 or otherwise under legal age ("minors"). If you are a minor, you may not use this service. IF YOU DO NOT QUALIFY, PLEASE DO NOT USE OUR SITE.

License to use the website

Radhai Investment grants you a non-exclusive, non-transferable and limited personal license to access and use its Web site (the "license"). This license is conditioned on your continued compliance with the terms and conditions of this Agreement.

You agree to use the information received from the information systems of Radhai Investment for the sole purpose of executing transactions inside and within the Radhai Investment Web site.

You further agree not to use any electronic communication feature of a Service on the Site for any purpose that is unlawful, tortuous, abusive, intrusive on another's privacy, harassing, libellous, defamatory, embarrassing, obscene, threatening, or hateful.

The license granted under this Agreement will terminate if Radhai Investment believes that any information provided by you, including your e-mail address, is no longer current or accurate, or if you fail to otherwise comply with any term or condition of this Agreement and all rules and guidelines for each service, or Radhai Investment establishes that you have abused in any way (including but not limited to engaging in a transaction out of market rates) the Radhai Investment website.

Legal Restrictions

Without limiting the foregoing, you understand that laws regarding financial contracts vary throughout the world, and it is your obligation alone to ensure that you fully comply with any law, regulation or directive, relevant to your country of residency with regards to the use of the Web site. For avoidance of doubt, the ability to access our Web site does not necessarily mean that our Services, and/or your activities through it, are legal under the laws, regulations or directives relevant to your country of residency.

Online service agreement

This Online Services Agreement is made by and between Radhai Investment and you.

This Agreement applies to both the Radhai Investment Web site and trading platform, as well as to the electronic content and or software currently contained on the Web site that supplies the customer with real time information about the exchange rate of some currencies, as well as with the program facilities for executing trading transactions in the foreign exchange market, CFDs market, commodities market, via the web, phone or fax (hereinafter referred to as the "Service" or "forex" or "forex market"), and any other features, content or services that the Company may add in the future.

Changes

The company has the right to change or amend these terms and conditions. Changes will be published to the site. By continuing to login or trade you affirm that you agree to be bound to these terms and conditions If you do not agree to be bound by the changes to the terms and conditions of this Agreement, do not use or access our services, and inform us in writing immediately.

IMPORTANT NOTE:

To help governments fight the funding of terrorism and money laundering activities, the applicable laws require that all financial institutions shall obtain, verify, and record information identifying each person who opens an account.

When you open an account, we ask that you provide your name, address, date of birth and other information that will allow us to identify you. We may also ask to see your Passport (and/or your driver's license) or other identifying documents.

Privacy Policy

We are committed to the security of the information which you submit to the company. Radhai Investment may acquire this information during the course of providing its services. It is the Company's policy not to disclose customer's information to non-affiliated third parties, except with the consent of the customer or when required by law. The Company is providing this Privacy Policy to help you understand how we protect the privacy of your financial and other non-public personal information.

Registration Info, client information

When you register for the service, Radhai Investment will ask you to provide certain identifying information ("Registration").

You agree to provide true, accurate, current and complete information about yourself during the Registration process, and you also agree not to impersonate any person or entity, misrepresent any affiliation with another person, entity or association, use false headers or otherwise conceal your identity from Radhai Investment for any purpose. If you are registering as or for a business entity, you hereby declare that you have the authority to bind that entity to this Agreement.

Radhai Investment will treat with care the information you entrust to the Company, in accordance with the disclosures it provides during the Registration process and in its Privacy Policy.

During the Registration process you will be asked to choose a user name and password that will be used by you every time you access the Web site to use the service. For your protection and that of other Web site users, you should not share your Registration information (including your password and username) with another person or business entity for any purpose including, but not limited to, facilitating access and unauthorized use of the Service. You alone are responsible for all acts or omissions that occur within the Web site through the use of your Registration information.

If you believe that someone has used or is using your Registration information, user name or password to access any Service without your authorization, you should notify our customer support immediately.

Indemnification

The customer hereby agrees to indemnify and hold harmless Radhai Investment, its directors, officers, employees or agents from and in respect of any loss, damage, liability, cost or expense that it may suffer or incur by reason of the Customer failing to discharge its obligations under or acting in breach of any of the terms and conditions herein contained or as a result of any breach of any applicable laws or regulations.

Trading with Automated Software

Radhai Investment does not allow trading via Trading Robots or any other type of automatic trading software. If it is discovered that a trade is or has been executed by a Robot or other software on your behalf, we will consider this grounds for termination of our trading agreement and cancel the requested trade.

Use of the website

1. You shall be responsible for providing and maintaining the means by which to access the Web site, which may include, but is not limited to, a personal computer, modem and telephone or other access line.

2. You shall be responsible for all access and service fees necessary to connect to the Web site and assume all charges incurred in accessing such systems. You further assume all risks associated with the use and storage of information on your personal computer or on any other computer through which you will gain access to the Web site and the services (hereinafter referred to as "computer" or "your computer").

Company Rights

Radhai Investment has the right to suspend the operation of its site, trading software or any other service it provides or any section of part of it. It may also at its sole discretion (with or without notice), close out the customers' open financial contracts at prices it considers fair and reasonable at such a time and no claims may be entertained against the Company in connection thereto.

System and technical problems

You understand that while the Internet and the World Wide Web are generally reliable, technical problems or other conditions may delay or prevent you from accessing the Web site.

Radhai Investment shall not be liable, and you agree not to hold or seek to hold Radhai Investment or any of its agents or service providers liable, for any technical problems, system failures and malfunctions, communication line failures, equipment or software failures or malfunctions, system access issues, system capacity issues, high Internet traffic demand, security breaches and unauthorized access, and other similar computer problems and defects.

Risk Statement

You agree to use the Web site at your own risk.

You agree that neither Radhai Investment nor the Third Party Providers will be liable in any way for the termination, interruption, delay or inaccuracy of any Market Information. You will not "deep-link", redistribute or facilitate the redistribution of Market Information, nor will you provide access to Market Information to anyone who is not authorized by Radhai Investment to receive Market Information.

Trademarks and copyrights

All content, trademarks, services marks, trade names, logos and icons are the property of Radhai Investment or its affiliates or agents and are protected by copyright laws and international treaties and provisions.

You agree not to delete any copyright notices or other indications of protected intellectual property rights from materials that you print or download from the Web site. You will not obtain any intellectual property rights in, or any right or license to use such materials or the Web site, other than as set out in this Agreement.

Disclosures

It is important that you be fully aware of the following points: A Day-Trading position may be extended to the following day, as presented to you on the site. Such extension is subject to a Renewal Fee (Rolling Fee) in certain account types at the rate and time as specified on the site. Radhai Investment via the Radhai Investment Trading platform shall collect such Renewal Fee from the free balance in your account held with Radhai Investment. In the event there are not sufficient funds in your free balance to cover such fee(s), you herby agree that Radhai Investment may charge, at its sole discretion, such fee(s) from your credit card(s). Please note that the minimum charge from a credit card is USD 3.00. Accordingly, any surplus balance, after paying the Renewal Fee(s) will be credited to your balance.

If Radhai Investment is unable to collect such fee(s), Radhai Investment reserves the right to close part, or all, of your open positions. You shall be liable for promptly paying all Renewal Fees(s), even if all margins previously deposited by you have been lost.

Deposits and withdrawals

Withdrawal order may require additional documents submitted before the withdrawal will be processed. The provision of documentation or any other type of Client authentication as may be required from time to time by Anti Money Laundering (AML) regulations, Credit Card companies and Radhai Investment, is a prerequisite, prior to the execution of a withdrawal order.

Credit card deposits may be, according to credit card companies' regulations, returned to same credit card when a withdrawal is performed. A withdrawal to a bank account where initial deposits have been performed by credit cards will be executed back to credit card or to bank account at company's discretion. Withdrawals to bank account may take a longer time period, due to additional security procedures and documentation from the Client.

Credit Card Deposits Variance: When choosing an account base currency other than USD, your credit card may be debited sums which due to exchange rates and credit card companies' fees, may slightly vary from the initial sum that has been deposited by you in the account base currency. You hereby accept that such variations may occur and you hereby affirm that you shall not seek to object or charge this back. Note that when Using USD as account base currency this phenomena will be avoided.

Wire Transfers: When depositing by a Bank Transfer, as required by anti-money-laundering regulations, you are required to use only one bank account, which is in your country of residence and in your name. An authentic SWIFT confirmation or Transfer Confirmation, showing the origin of the funds, must be sent to Radhai Investment. Failure to submit such SWIFT/Confirmation may result in the return of the deposited amount, hence preventing the deposit of such pending amounts to your Radhai Investment account. Any withdrawal of funds, from your Radhai Investment account to a bank account, can only be refunded to the same bank account that the funds were originally received from.

Alternative payment methods (e wallets; money transfer services; internet payment vendors; etc.): when depositing funds using a facility other than Credit Cards and/or Banks, you agree to, and acknowledge being bound by, the regulations and rules of such service, including, but not limited to, fees and other restrictions. Radhai Investment, at its sole discretion, may execute withdrawals to a facility other than the facility used for the original deposit, in accordance with Company and Anti-Money Laundering regulations.

Radhai Investment Debit Card: Client is fully aware that the Company merely acts as an agent in the service described under Radhai Investment Debit Card enabling the Client to enter into direct business terms with the Debit Card Issuer. Once the client follows the link embedded on the Company's website and accepts the business terms of the Debit Card Issuer, the debit card services will be provided from a secured server hosted by the Debit Card Issuer and may not be subject to control by the Company or any government regulation equal in standard and/or scope to the one the Company adheres to.

Debit Card Issuer: The Company shall act as an agent when enabling the Client to enter into business terms with the issuer of the Debit Card. Currently Clients can enter into business terms with Payoneer Payment Solutions Ltd who is licensed by MasterCard.